[otrs] default queue
Tony Nguyen
tnguyen at businessinterfaceinc.com
Wed Aug 2 16:27:42 CEST 2006
Hi Alan,
You should check on the "PostMaster POP3 Account" section. Each pop3 account is defined to a specific Queue.
Hopes that help,
Tony Nguyen
-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of Alan Silver
Sent: Wednesday, August 02, 2006 3:21 PM
To: otrs at otrs.org
Subject: [otrs] default queue
Hello all:
I am currently setting up otrs version 2.0.4 on rhel 4.
Initially all mail was going into the Raw queue.
All of the sudden (god knows what I did), it is getting sent to the
Postmaster queue instead.
I also tried to set up a filter in the "PostMaster Filter Management"
admin page so that spam would go into the junk queue.
But all that mail as well is being dumped into the Postmaster queue.
Here is a snippet from my /var/log/messages
[Notice][Kernel::System::Ticket::TicketCreate] New Ticket
[2006080210000014/test 8/2 1] created
(TicketID=13,Queue=Postmaster,Priority=3 normal,State=new)
Anyone have any ideas why it is delivering to Postmaster queue rather
than Raw?
Thanks in advance
al
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