[otrs] New field in the ticket view

[jtown at eml.cc]

Hi!

I've added a mandatory field to the customer registration using the
manual (http://doc.otrs.org/2.0/en/html/x1554.html) but now, I'd need
that field to appear in the customer info in the ticket queue and in the
ticket zoom view.

I'm trying to understand how this works, but I'd thank
any help about how I can get this to work. The problem is that I don't
have all the time I'd need to have a look at it, so I really need any
idea you
may be so kindly to give me.

Regards,

J