[otrs] Sorting by a new field problem

jtown at eml.cc jtown at eml.cc
Sat Aug 5 21:16:21 CEST 2006


Hello,

I've customized the search functions to get the results to include a new
customer
field. There's no problem when I perform a search, but when I try to
sort it (using the
'U' and 'D' links) the results are lost and I get an empty window.

I don´t know if I've explained it well, I get these search results:

Ticket ID (u/d)  ...  NewField(u/d)
===================================
1001                  Test1
1002                  Test2

If click u or d of 'NewField', I lose the results:

Ticket ID (u/d)  ...  NewField(u/d)
===================================
----------Empty-------------------

Any idea how I can solve this?

Thanks in advance,

J


More information about the otrs mailing list