[otrs] Allow users to register them selves from the main
otrsscreen ?
s taylor
staylor00 at hotmail.com
Thu Aug 17 14:46:31 CEST 2006
FYI -
I am also interested in OTRS having the ability of agents registering
themselves (super admin overseeing the process).
=======================================
>From: "Maxim Vexler" <hq4ever at gmail.com>
>Reply-To: "User questions and discussions about OTRS.org" <otrs at otrs.org>
>To: "User questions and discussions about OTRS.org" <otrs at otrs.org>
>Subject: Re: [otrs] Allow users to register them selves from the main
>otrsscreen ?
>Date: Thu, 17 Aug 2006 18:03:56 +0200
>
>On 8/17/06, Christian Schoepplein <christian.schoepplein at otrs.com> wrote:
>>Hello,
>>
>>On Thu, Aug 17, 2006 at 03:26:01PM +0200, Maxim Vexler wrote:
>> >I wish to know how to configure it so that my users (internal LAN)
>> >would be able to connect to the system and register them self. I plan
>> >to use the system as a "display and request" work load for company
>> >employees vs. the tech support guys.
>> >
>> >How to enable users to register them selves into the system and also
>> >assign them to 1 default (unprivileged) group ?
>>
>>Agents can't register themself, this feature is only possible for
>>customer users who login via the customer.pl module. If you are
>>interested in a feature that allows the selfregistration of agents, we
>>can implement the feature for you, please write to
>>
>> sales at otrs.com
>>
>>to receive an offer on the needed work and time and to clarify the
>>details.
>>
>>Kind regards,
>>
>> Christian
>>
>
>Hi Christian,
>
>Thank you for the bounty suggestion.
>Your software is great as it. In case extensions to the code would
>become a demand, your suggestion will surly be actual.
>
>Maxim.
>
>>--
>>((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing
>> Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769
>> http://www.otrs.com/ :: Communication with success!
>>
>>
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>>
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>>Support orr consulting for your OTRS system?
>>=> http://www.otrs.com/
>>
>>
>
>
>--
>Cheers,
>Maxim Vexler
>
>"Free as in Freedom" - Do u GNU ?
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>=> http://www.otrs.com/
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