[otrs] Custom items in CustomerLogin.dtl

Vladimír Benc v.benc at volny.cz
Sat Aug 19 14:53:40 CEST 2006


On Thu, 17 Aug 2006 16:15:24 +0200
Christian Schoepplein <christian.schoepplein at otrs.com> wrote:

> >1]
> >Now I want to insert a "Region" item, but I want to be a:
> ><select>
> >	<option>X</option>
> >	<option>Y</option>
> ></select>
> >
> >so users must select exactly one option, and that option of course
> 
> You have to change not only the dtl file but also the regarding
> frontend module to insert a select box. See for example the
> AgentTicketClose.dtl file and the frontend module
> 
> Kernel/Modules/AgentTicketClose.pm
> 
> Especialy the block with the different states to set might be
> nteresting for you.

Thak's for example files. Selectboxes in my registration now
working beautifully. 

> >2]
> >And if this is posible, is there a way to filter incoming emails from
> >POP3 account according to this "custom field" ? e.g.

> This is only possible with a special PostMasterFilter created for
> this needs. See the files in
> 
> Kernel/System/PostMaster/Filter
> 
> for some example filter modules.

This is not as trivial as I believe. I must look more deeply into Perl
and educate myself.

Thank's for point me to right files in OTRS.

Vladimir Benc



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