Re: [otrs] can´t authorize e -mail problem

[Nils Breunese (Lemonbit Internet)]

Marc Herms wrote:

> In the pop3 configurations, I have put in the correct username,  
> host and password, but it keeps saying "auth failed".
> See below for error messages from the log.
>
> The problem is that the username for my e-mail on my server is the  
> FULL address.
> My real address is: sardiniatravel at sardiniatravel.net
>
> to get my e-mail, I have to log in with username  
> sardiniatravel at sardiniatravel.net and the password.
>
> But when I put the full address in the pop3 account field, it adds  
> this to the host. I tried to leave the host field blank, but no  
> success either.
>
> What can I do??

Try using \@ instead of @ in the username. This was mentioned on this  
list recently. (Yes, the GUI should probably make this "just work".)

Nils Breunese.