[otrs] can´t authorize e -mail problem

[Mercator GmbH]

>>>>
Try using \@ instead of @ in the username. This was mentioned on this   
list recently. (Yes, the GUI should probably make this "just work".) 

Nils Breunese.
<<<

Thanks Nils, but NO success!

When I use "sardiniatravel\@sardiniatravel.net as username and put in
hostname "sardiniatravel", then it says: 
Auth for user sardiniatravel\@sardiniatravel.net at sardiniatravel.net
failed!

When I leave the hostname blank, it says: 
"error OTRS-PM3-10 Can't connect to  "

So... what now?? I MUST get this to work!! I don´t get any mails to OTRS
and it´s my work!!!

Thanks, marc