RE: [otrs] can´t authorize e -mail problem

[Peter van Beugen]

Can the OTRS box resolve the hostname?
Dit you try it with the IP address of the host instead?


-----Oorspronkelijk bericht-----
Van: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] Namens Mercator GmbH
Verzonden: donderdag 31 augustus 2006 12:40
Aan: otrs at otrs.org
Onderwerp: [otrs] can´t authorize e -mail problem 

>>>>
Try using \@ instead of @ in the username. This was mentioned on this   
list recently. (Yes, the GUI should probably make this "just work".) 

Nils Breunese.
<<<

Thanks Nils, but NO success!

When I use "sardiniatravel\@sardiniatravel.net as username and put in
hostname "sardiniatravel", then it says: 
Auth for user sardiniatravel\@sardiniatravel.net at sardiniatravel.net
failed!

When I leave the hostname blank, it says: 
"error OTRS-PM3-10 Can't connect to  "

So... what now?? I MUST get this to work!! I don´t get any mails to OTRS
and it´s my work!!!

Thanks, marc

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