[otrs] Agent AddressBook

[Sébastien Prud'homme]

The adresses are the customer adresses. If you need to add new adresses,
just add some customer in your customer backend.

2006/2/2, Danie Theron <danie at verpakt.com>:
>
> Hi ,
>
> When creating a new ticket , there is an AddressBook link which pops up
> another window for searching for email addresses etc. Where does OTRS
> store these addresses? I need to add a few non OTRS emails to this
> Address Book , for when agents need to correspond to people other than
> on OTRS.
>
> I searched the mailing list but could find any reference.
>
> TIA
>
> Regards ,
>
> Danie Theron
>
> It is common knowledge that there are three sides to the force: the
> light side, the dark side, and Chuck Norris.
>
>
> ------------------------------------------------------------------------
> ----
> The information transmitted is intended only for the person or entity to
> which it is addressed and may contain confidential and/or privileged
> material. Any review, retransmission, dissemination or other use of, or
> taking of any action in reliance upon, this information by persons or
> entities other than the intended recipient is prohibited.  If you
> received this in error, please contact the sender and delete the
> material from any computer.
> ------------------------------------------------------------------------
> ---
>
>
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support oder Consulting für Ihr OTRS System?
> > http://www.otrs.de/
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.otrs.org/pipermail/otrs/attachments/20060202/a41807c2/attachment.html