[otrs] Need Help urgently: Got no ArticleID! at ...

[ml at charliesangels.biz]

Hi everyone,

I have a queue with 4 Mails - but can not display any of them due to

Software error:

Got no ArticleID! at /opt/otrs//Kernel/Output/HTML/ArticleCheckPGP.pm line 32.

I am using OTRS 1.3.2

Any ideas on what to do to solve this problem - and what caused it in the first place ?

I have moved the articles into a different queue as workaround, here´s the Traceback

ERROR: OTRS-GenericAgent-41 Perl: 5.8.3 OS: linux Time: Mon Feb  6 11:05:35 2006

 Message: Need ID or Name!

 Traceback (27054):
   Module: Kernel::System::Queue::QueueGet (v1.45) Line: 711
   Module: Kernel::System::Ticket::SendCustomerNotification (v1.19.2.1) Line: 1810
   Module: Kernel::System::Ticket::MoveTicket (v1.19.2.1) Line: 755
   Module: Kernel::System::GenericAgent::JobRunTicket (v1.7 ) Line: 343
   Module: Kernel::System::GenericAgent::JobRun (v1.7 ) Line: 299
   Module: /opt/otrs/bin/GenericAgent.pl (v1.33) Line: 204

Thanks and regards
Sascha