[otrs] Authentication (User's and Admin's) Question?

[Alexander Scholler]

Hi,

> I wonder if it would be possible the allow the support staff to connect 
> using the database authentication and the users via ldap.  Is there a 
> how to available somewhere?

no problem - just do it.
In my oppinion, the otrs v1.3 documentation and the mailing archive is a 
good choice.

Bye, Alex