[otrs] adding fields to MySQL tabel

ReKo Video - printer en pcsupplies info at rekovideo.nl
Fri Feb 17 16:53:48 CET 2006


Hi,

I did add some fields (like department)  to 'customerMessagenew.dtl'. I add
the same fields in the table 'ticket' (with ALTER table ...), but when I
make a new ticket and  fill-in  data into  the new fields in the
webinterface , the data is not displayed in the database... Do I have to add
the fields somewhere else too and/or do I have to make other changes?
 
Do I have have to make changes to the program 'customerticketzoom.dtl' ?
 
Greetings, Rene

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