[otrs] RE: OTRS Killed Apache

[Tom French]

That was OTRS directly off of the root, I am using windowz server, but it should be the same for Linux.
 
  
Tom French
Network Administrator
DEI Services Corp.
7213 Sandscove Court
Suite One
Winter Park, FL  32792
(407) 678-3388 ext. 208
www.deicorp.net <https://webmail.internal.deicorp.net/exchweb/bin/redir.asp?URL=http://www.deicorp.net/> 

________________________________

From: otrs-bounces at otrs.org on behalf of Joe Fusco
Sent: Wed 7/5/2006 3:08 PM
To: otrs at otrs.org
Subject: [otrs] RE: OTRS Killed Apache




Tom,

Thanks for the reply.  I was able to locate the Apache/httpd config file
in etc/httpd/ but still am unable to locate the OTRS config files.  What
directory are they in?

Thanks,
Joe Fusco

------------------------------

Message: 6
Date: Wed, 5 Jul 2006 14:11:40 -0400
From: "Tom French" <tfrench at deicorp.net>
Subject: RE: [otrs] OTRS killed Apache
To: "User questions and discussions about OTRS.org" <otrs at otrs.org>
Message-ID:
       
<1C98A20ED9DD62438E02555BC0AE81433B863A at SERVER5.internal.deicorp.net>
Content-Type: text/plain; charset="iso-8859-1"

Joe,

Look here and change the FQDN:

OTRS-->otrs-->Kernel  file config.pl
$Self->{'FQDN'} = 'server1';


 
Tom French
Network Administrator
DEI Services Corp.
7213 Sandscove Court
Suite One
Winter Park, FL  32792
(407) 678-3388 ext. 208
www.deicorp.net
<https://webmail.internal.deicorp.net/exchweb/bin/redir.asp?URL=http://w
ww.deicorp.net/>

________________________________

From: otrs-bounces at otrs.org on behalf of Joe Fusco
Sent: Wed 7/5/2006 1:06 PM
To: otrs at otrs.org
Subject: [otrs] OTRS killed Apache

I'm a relative neophyte with Linux.  I installed Fedora Core 5 on a
system and was able to get to the Apache test page.  I downloaded the
RPM for OTRS and ran it.  After it installed, I restarted Apache and
received the following:

Starting httpd: [date & time] [warn] useless use of AllowOverride in
line 19
httpd: apr_sockaddr_info_get() failed for static-host
httpd: could not reliably determine the server's fully qualified domain
name, using 127.0.0.1 for ServerName

And the http daemon fails.  I can't even figure out where OTRS installed
and can't for the life of me remember where the Apache/httpd config
files are stored.  Can anyone help get me started?

Thanks

Joe Fusco
Network Manager
Ocean Dental Corporate Headquarters
206 W. 6th
Stillwater, OK 74074
Ph:  405.707.0600
Fax: 405.707.7129
Cell: 405.612.8040

Email: joe.fusco at oceandental.net

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