[otrs] otrs wont send email

[Tom French]

Log in as admin rights, the go to admin section, and select admin
notification.
Send an email that way, and look for errors.  Let us know what you find

Tom French


-----Original Message-----
From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Stephen Gebbie
Sent: Thursday, July 06, 2006 6:27 AM
To: otrs at otrs.org
Subject: [otrs] otrs wont send email

hi
have just installed otrs & it doesnt send out mails.
nothing on receipt of a new ticket & nothing when i send a mail from the

ticket interface.

tha log file doesnt show anything:

newstage# more /tmp/otrs.log
[Thu Jul  6 02:49:43 2006][Notice][Kernel::System::Ticket::TicketCreate]

New Ticket [2006070610000027/t2] created 
(TicketID=33,Queue=Raw,Priority=3 normal,State =new)

[Thu Jul  6 02:49:43 
2006][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email 
to 'xx.xx at xx.com' from 'OTRS System <otrs at xxx.eng>'. HistoryType => 
SendAutoReply, Subject => Re: [Ticket#2006070610000027] t2;

[Thu Jul  6 02:49:43 
2006][Notice][Kernel::System::Ticket::Article::SendAutoResponse] Sent 
auto response (SendAutoReply) for Ticket [2006070610000027] (TicketID 
=33, ArticleID=61) to 'xxx.xxx at xx.com'.


can anyone suggest any tweaks to either get the log dumping more so i 
can see is sendmail is failing or otrs is failing

thanks
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