[otrs] Do I need an MX Record?

[Joe Fusco]

We have a hosted email provider and have an MX record in our DNS for
domain.net.  I'm planning on setting up a mail server on FC5 for use by
OTRS.  It seems to be the simplest way to get mail in and out of the
system.  Do I need to set another MX record for helpdesk.domain.net?
Will I be able to set another MX record?

 

Thanks 

 

Joe Fusco

Network Manager

Ocean Dental Corporate Headquarters

Stillwater, OK

 

Email: joe.fusco at oceandental.net

 

Customer Service:  The state of voluntary subjection to a customer, the
condition of being bound to service. 

 

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