[otrs] Software error: cant write

[Justen Hess]

Ran SetPermissions.sh again .... with users and groups...... fixed the 
problem.

thnks



Justen Hess wrote:
> Hey im getting an error every time i try to create a ticket (fresh 
> install or OTRS 2.0.4):
>
> Software error:
> Can't write /opt/otrs/var/log/TicketCounter.log: at 
> ../..//Kernel/System/Ticket/Number/DateChecksum.pm line 87.
> For help, please send mail to the webmaster (webmaster at localhost 
> <mailto:webmaster at localhost>), giving this error message and the time 
> and date of the error.
>
> looking at 87
> die "Can't write $CounterLog: $!";
>
> The TicketCounter.log file exists and has the correct permissions.
> I dont know perl so i have no idea what the rest around Line 87 means.
>
> any ideas ???
>
> thnks in advance.
> -J
>
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