[otrs] Going directly to OTRS

[Joe Fusco]

I have OTRS installed on a SuSE 10.1 system.  I just completed the
installation and have installed a single user, myself.

 

The host name of the system is web1.domain.com.  I have a DNS record for
helpdesk.domain.com that points to the IP address of this system.  When
I go to helpdesk.domain.com, I get the default Apache "It Works!" page.
How do I direct traffic from helpdesk.domain.com directly to OTRS?

 

Keep in mind that I am also planning on setting up a project management
service and will want project.domain.com to direct to that site so
updating the DocumentRoot in the Apache config is not the way I want to
go.

 

Thank you 

 

Joe Fusco

Network Manager

Ocean Dental Corporate Headquarters

206 W. 6th

Stillwater, OK 74074

Ph:  405.707.0600

Fax: 405.707.7129

Cell: 405.612.8040

 

Email: joe.fusco at oceandental.net

 

Customer Service:  The state of voluntary subjection to a customer, the
condition of being bound to service. 

 

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