[otrs] Problem duplicated Notification for any action

[Gustavo Nuñez]

Hello
I looking in Admin Auto Response <-> Queue, but I don´t have any 
asociation for autoresponses and queues.
There are my screen:
Opciones
Colas 	Respuestas Automaticas
Eduardo 
<http://192.168.1.7/otrs/index.pl?Action=AdminQueueAutoResponse&Subaction=Change&ID=2> 
	-nada-
General 
<http://192.168.1.7/otrs/index.pl?Action=AdminQueueAutoResponse&Subaction=Change&ID=5> 
	-nada-
Imprenta 
<http://192.168.1.7/otrs/index.pl?Action=AdminQueueAutoResponse&Subaction=Change&ID=4> 
	-nada-
Internet 
<http://192.168.1.7/otrs/index.pl?Action=AdminQueueAutoResponse&Subaction=Change&ID=1> 
	-nada-
Sistemas 
<http://192.168.1.7/otrs/index.pl?Action=AdminQueueAutoResponse&Subaction=Change&ID=3> 
	-nada-
Web Hosting 
<http://192.168.1.7/otrs/index.pl?Action=AdminQueueAutoResponse&Subaction=Change&ID=6> 
	-nada-


I new user, I intall otrs and upgrade to otrs2. Pherhaps this make a 
problem.
Very Thank, other suggest????
Gustavo

Seigafuse, Mike escribió:

>Did you check under the admin screens and look at Auto Response <-> Queue?
>
>Perhaps you have multiple auto responses defined?
>
>
>
>-----Original Message-----
>From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of Gustavo Nuñez
>Sent: Wednesday, July 26, 2006 9:41 AM
>To: User questions and discussions about OTRS.org
>Subject: [otrs] Problem duplicated Notification for any action
>
>Please, help my with this problem. I sent this problem, before, but not 
>have a responses.
>
>I clearing the problem:
>For any action, otrs send two Notification identical (duplicated) to 
>users or client.
>For example i create a tk from my queue and i recive this mails subject:
>
>Re: [Ticket#200607261000015] Notificacion de Nuevo Ticket! (General)
>Re: [Ticket#200607261000015] Notificacion de Nuevo Ticket! (General)
>
>I view logs from mail server and Real otrs sent two mails.
>I find the problem, but not view.
>Thanks.
>Gustavo
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