[otrs] logging on otrs.log instead of messages

Boniforti Flavio boniforti at provincia.verbania.it
Fri Jul 28 15:18:11 CEST 2006


Hello list!
My configuration for the LogModule is here:

     $Self->{'LogModule'} = 'Kernel::System::Log::File';
     $Self->{'LogModule::LogFile'} = '/var/log/otrs.log';

I guess this should be OK, but I don't see anything logged to the 
/var/log/otrs.log file.

Instead, if I leave

$Self->{'LogModule'} = 'Kernel::System::Log::SysLog';

I get it logging on /var/log/messages.

otrs.log file permissions are as follows:

-rw-r--r--  1 root        root      0 2006-07-19 13:24 otrs.log

I want it to be logging *only* in /var/log/otrs.log, what am I missing?

Thanks,
-- 
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Boniforti Flavio
Provincia del Verbano-Cusio-Ossola
Ufficio Informatica

Tecnoparco del Lago Maggiore
Via dell'Industria, 25
28924 Verbania
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