[otrs] Triggering some effect when moving Tickets

[Christian Celler]

Hi,

is it possible to trigger e.g. a spamassassin when moving a
Ticket to the Junk-Queue? So SA can learn this new junk and
filter it out in the future... (Yes, we're using SA and are
already filtering by header, but if SA doesn't learn the
achievement is not...  measurable...)

Regards
  Christian Celler

-- 
http://www.4netplayers.de - http://www.4players.de
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