[otrs] Problem with autoresponse (Field from in blank)

Fernando Sanchez fernando.p.sanchez at gmail.com
Fri Jun 2 19:37:54 CEST 2006


Hello,



The OTRS received the ticket by PostmasterPOP3.pl very well, but wen the
aplication sends the autoresponse, the field from (Mail From) is blank, for
ex:





Connection with server SMTP is :





Mail From:<> This field is refused by SMTP server, because is blank



RCPT TO:<xyz at lalala.com>



In the Config.pm <http://config.pm/>





   $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP';

   $Self->{'SendmailModule::Host'} = ' x.x.x.x';





Wen i send mail by web front-end the otrs sends with the mail of queue.





The error occur only the feature outoresponse.







In the version 1.31 the otrs sends mail from:<otrs at localhost>





That is a bug or there is a configuration where i can force this?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.otrs.org/pipermail/otrs/attachments/20060602/4fab3405/attachment.html


More information about the otrs mailing list