[otrs] new "note!" notifications not getting sent at all

[Isaac Gonzalez]

I figured this out.... I just needed to edit the sysconfig for tickets
to be able to select an agent(optional) to notify when I submit a
ticket.

-Isaac

 

Isaac Gonzalez

Systems Administrator

AutoReturn

Phone: (415)575-2359

Fax: (415)575-2379

________________________________

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Isaac Gonzalez
Sent: Friday, June 02, 2006 5:43 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] new "note!" notifications not getting sent at all

 

All other agent notifications are working fine I believe.....so its not
an smtp issue.

 

Not sure where else to look.

 

Thanks,

isaac

 

Isaac Gonzalez

Systems Administrator

AutoReturn

Phone: (415)575-2359

Fax: (415)575-2379

 

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