[otrs] Installation Questions

[Hershel Robinson]

Nils Breunese (Lemonbit Internet) wrote:
> Hershel Robinson wrote:
> 
>> Could this be a problem with step 6? Webserver configuration? I don't 
>> think so but I don't know. All I actually did was add these 2 lines:
>>
>>  Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
>>  Alias /otrs/ "/opt/otrs/bin/cgi-bin/"
>>
>> to the very bottom of httpd.conf
>>
>> What now?
> 
> I have this instead:
> 
> ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
> Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
> 
> So, a ScriptAlias instead of a normal Alias. That should tell apache to 
> execute the files as scripts, instead of serving them up as text documents.

Tried that and I get the same results.

> Here's my full vhost configuration for OTRS using mod_perl instead of 
> CGI (much faster):

Before I do that, I would like to at least have a more simple version 
running. As it is, CGI is not running.

any other ideas?

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