[otrs] Automatic ticket transfering to specified queue on time
basis.
Константин Ёлшин
k.yolshin at gmail.com
Thu Jun 8 02:24:26 CEST 2006
Hello.
Is there any way to make tickets automaticaly be transfered from one queue
to another after specified amount of time?
Every ticket should have it's own counter of time it spent in some queue.
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