[otrs] Problem with OTRS mails in Eudora

[Thomas Riedrich]

Hello,
we're currently testing OTRS in our company. It works fine, except that
only Eudora displays mails from the OTRS system incorrectly. Outlook,
Evolution & Thunderbird do fine. Eudora doesn't print any newlines, the
whole e-mail is one single line. There's absolutely no option in Eudora
which would configure the way Eudora displays e-mails, so we must
re-configure something in OTRS (charset etc.). Is there any such option
for outgoing e-mails in OTRS?

Tom