[otrs] 500 Internal Server Error

[Hans Scheffers]

   Hi

   I also get a 500 error, this has to do with a setgid / setuid in
installer.pl (or login.pl if you install manually).

   This has something to do with the perl version and mod_perl, i  
haven´t solved it yet, maybe someone has?

-- 
Met vriendelijke groet,

Hans Scheffers
Tel. +31-6-51950805
Fax  +31-84-7180405

Jeremi Bergman schreef op 08-06-06:

> I'm trying to insteall OTRS on my FC1 box running Cpanel.  i've
used
> the RPM to install, but am getting a 500 Internal Server Error.
My
> Error log states:
>
> [Thu Jun  8 14:41:20 2006] [error] [client 206.98.128.14]
Premature end
> of script headers: /opt/otrs/bin/cgi-bin/index.pl
>
> All of my modules are isntalled correctly:
>                  CGI ... ok
>          Date::Pcalc ... ok
>         Date::Format ... ok
>                  DBI ... ok
>           DBD::mysql ... ok
>          Digest::MD5 ... ok
>       LWP::UserAgent ... ok
>           IO::Scalar ... ok
>             IO::Wrap ... ok
>         MIME::Base64 ... ok
>          MIME::Tools ... ok
>       Mail::Internet ... ok
>             Net::DNS ... ok
>            Net::POP3 ... ok
>            Net::LDAP ... not installed! (for directory
authentication -
> not required)
>            Net::SMTP ... ok
>         Authen::SASL ... ok
>                   GD ... ok
>             GD::Text ... ok
>            GD::Graph ... ok
>     GD::Graph::lines ... ok
>      GD::Text::Align ... ok
>          XML::Parser ... ok
>
>
> And as far as i know my permission are set correctly:
>
> # ls -l
> total 16
> drwxrwxr-x    3 nobody   nobody       1024 Jun  8 14:42 ./
> drwxrwxr-x    4 nobody   nobody       1024 Jun  8 13:00
../
> drwxrwxr-x    2 nobody   nobody       1024 Nov 12  2005
cpanel/
> -rwxrwxr-x    1 nobody   nobody       1527 Nov 12  2005
customer.pl*
> -rwxrwxr-x    1 nobody   nobody       1419 Nov 12  2005
faq.pl*
> -rwxrwxr-x    1 nobody   nobody       1515 Nov 12  2005
index.pl*
> -rwxrwxr-x    1 nobody   nobody       4365 Nov 12  2005
installer.pl*
> -rwxrwxr-x    1 nobody   nobody       1524 Nov 12  2005
public.pl*
>
> Any guidance would be greatly appreciated!
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