[otrs] Retrieving intact initial message

[Paul Dale]

> > Gives me the most of it ... but I really need to get at the
> > headers ...
>
> When you're looking at a ticket you can click a link to display the
> email without formatting. This gives me all the headers and even a
> download link.

Ah, that's good to know ... that means it must be there somewhere. Does
anyone know where it is stored?

Thanks ...

Paul