[otrs] Retrieving intact initial message

[Nils Breunese (Lemonbit Internet)]

Paul Dale wrote:

>>> Gives me the most of it ... but I really need to get at the
>>> headers ...
>>
>> When you're looking at a ticket you can click a link to display the
>> email without formatting. This gives me all the headers and even a
>> download link.
>
> Ah, that's good to know ... that means it must be there somewhere.  
> Does
> anyone know where it is stored?

I'd browse around the database. Or maybe you can use a filesystem  
backend for the mails as well?

Nils.