[otrs] FW: Date on tickects and funny symbols

[Richard Hinkamp - BeSite]

 > I would like to request if you can help me block someone’semail
 > address
 >
 > and block all incoming emails from him/ her.

Admin -> Postmaster filter.

Please read the documentation first! Try to work it out yourself, if 
that really doesn't work, give a precise description of the problem 
(what do you want, what OTRS doesn't do what you did expected it to do 
and what OTRS did do). Then people may be able (and willing) to help.

Posting every little hickup to mailinglist won't help you, try for 
yourself (put some effort in it!) first.

Regards,
Richard