[otrs] AdminSysconfig error

[Nils Breunese (Lemonbit Internet)]

Steve Hill wrote:

> When I click on the SysConfig link on the admin menu, I get:
>
> Software error:
>
> Can't locate object method "new" via package "XML::Parser::Lite"  
> at ../..//Kernel/System/XML.pm line 781.
>
> Anyone care to hazard a guess how to fix this??

My guess is that you didn't install all the required modules. Check  
the docs for a complete listing of Perl modules. Run /opt/otrs/bin/ 
otrs.checkModules to check if all required modules are on your  
system. On my CentOS install I have the perl-XML-Parser package that  
makes sure I don't get the error message above. :o) Your distro might  
need a package under another name though.

Nils.