[otrs] Crontab again

[Alina Florea]

Hi all,

Because the crontab problem I had is not still resolved, I have tried to 
uninstall and to reinstall the crontab for the user otrs.

So, as otrs user (su - otrs) I have checked to have an empty crontab in 
order to reinstall the cron.
After that I have launched:

./Cron.sh start

from /opt/otrs/bin

I have this message:

/opt/ptrs/var/tmp/otrs-crpn-tmp.4284: No such file or directory
failed

Can anyone help me with this error message?

Thank you.

Alina.