[otrs] Customer and Compay ticket

[KartheeK]

In the "Com pany Tickets" you will see the tickets of all the peolple who have a common customer ID.
If 5 people have customer ID100 then in the "Company Tickets" you willsee all the tickets of all the 5 people....
Hope That explains....

"Mamakwa M. Sefiri" <msefiri at nrf.ac.za> wrote:              Can someone please explain to me the difference between Customer and Company tickets
   
  Thanks 
  Mamakwa
  
  _______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

				
---------------------------------
 Why was V. Sehwag warned by the BCCI? Share your knowledge on Yahoo! Answers India
 Send instant messages to your online friends - NOW
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.otrs.org/pipermail/otrs/attachments/20060517/93cdad87/attachment.html