[otrs] Installation on Windows when Apache is already installed

[Paul Puschmann]

On Tue, Oct 31, 2006 at 03:04:49PM -0500, Gary Feldman wrote:
> I've searched the archives, and discovered that this question has been 
> asked before but never answered:  How does one install OTRS if Apache 
> (and other prerequisites) are already installed?
> 
> There's one note that's a couple of years old that claims it's not a 
> problem, but when I run the 2.1.1 Windows installer, I get
> 
>    "Found the installed service Apache2.  Installation aborted.  Please 
> remove the services
>    Apache, MySQL, Perl, and Cron before continuing."
> 
> Obviously, removing such services is unacceptable, since the reason 
> they're there is that other systems on the server rely on them.
> 
> Do the OTRS developers consider this a bug in the installer?  My opinion 
> is yes; an installation kit could choose to require them as 
> prerequisites, but it should never prohibit existing installations, and 
> nor should it try to install them itself without going through the 
> native installers for the various products.
> 
On Windows such "cross-installs" aren't that easy.
Please try a .zip / tar.gz and configure Apache on your own.

Paul
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