[otrs] Notify new owner of ticket?

Terry Dobbs terry.dobbs at rogers.com
Thu Nov 2 08:51:24 CET 2006


I know there is a way to notify the new owner of a ticket, but I cant find 
it anywhere. Under "Admin" if I click "Notifications" I can see the 
en:Agent:OwnerUpdate notification. However, I cannot figure out how to 
assign this to a user/queue?

Anyone have any idea? 



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