[otrs] Change number of lines sent in notifications
Wes Plate
wes at automaticduck.com
Thu Nov 2 08:54:22 CET 2006
On 11/2/06 8:14 AM, "Terry Dobbs" wrote:
> In the Admin area click the Notifications link.
>
> Under the notification you want to edit there should be a line similar to:
> <OTRS_CUSTOMER_EMAIL[16]>
>
> The 16 is the number of lines, just modify it to your liking
That looks easy, thanks! Agents will thank me.
--
Wes Plate
Automatic Duck, Inc.
http://www.automaticduck.com
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