[otrs] Change number of lines sent in notifications

Wes Plate wes at automaticduck.com
Thu Nov 2 08:54:22 CET 2006


On 11/2/06 8:14 AM, "Terry Dobbs" wrote:

> In the Admin area click the Notifications link.
> 
> Under the notification you want to edit there should be a line similar to:
> <OTRS_CUSTOMER_EMAIL[16]>
> 
> The 16 is the number of lines, just modify it to your liking

That looks easy, thanks!  Agents will thank me.


-- 
Wes Plate
 Automatic Duck, Inc.
  http://www.automaticduck.com




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