[otrs] OTRS 2.1 and the FAQ

[Matthias Wegner]

Hi James,

FAQ is now a sperate Module.

Use the Administation/Package manager to install it.
To Access the FAW you need rw or ro rigths in the FAQ group.

Greetings
MW


James Mohr wrote:
> Hi All!
>
> According to the OTRS homepage, it has a "FAQ-/Knowledge Database for 
> Selfservice and Problem Management". However, I find no way of activating or 
> accessing this. Any help would be appreaciated.
>
> Regads,
>
> Jim Mohr
>