AW: [otrs] OTRS 2.1 and the FAQ

[shawn.beasley at dlh.de]

Sorry,

Here is the bug link.

http://bugs.otrs.org/show_bug.cgi?id=1457

Vielen Dank,
 
Shawn Beasley
Support - IT
LPID LPI000077664
VERIFICATION NUMBER 3vk4xshbx6
 
LPIC - 1 (pruefen)
 
Cargo Future Communications GmbH
 

> -----Ursprüngliche Nachricht-----
> Von: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] Im 
> Auftrag von Matthias Wegner
> Gesendet: Montag, 6. November 2006 08:58
> An: User questions and discussions about OTRS.org
> Betreff: Re: [otrs] OTRS 2.1 and the FAQ
> 
> Hi James,
> 
> FAQ is now a sperate Module.
> 
> Use the Administation/Package manager to install it.
> To Access the FAW you need rw or ro rigths in the FAQ group.
> 
> Greetings
> MW
> 
> 
> James Mohr wrote:
> > Hi All!
> >
> > According to the OTRS homepage, it has a "FAQ-/Knowledge 
> Database for 
> > Selfservice and Problem Management". However, I find no way of 
> > activating or accessing this. Any help would be appreaciated.
> >
> > Regads,
> >
> > Jim Mohr
> >   
> 
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