[otrs] Where are customer and public FAQ

EDV Tekomedia edv at tekomedia.de
Mon Nov 6 14:07:39 CET 2006


Hello,
perhaps I just forgot to configure something, but where are the public
and the customer FAQ-views gone?
I updated otrs from 2.0.4 to 2.1.2, installed the FAQ-package and can
use the FAQ in the agent-view
but when I logon in the customer view, I can see the icon for the FAQ,
but when I click on it, only the header and the footer of the customer
view appear.
When I go to the adress www.my-server.adress/faq.pl or
www.my-server.adress/public.pl, also only the header and the footer do
appear.
Have I forgot anything?
Thanks in advance
-- 
EDV Tekomedia
Markus Nagel

Tekomedia GmbH
Castroper Str.12
D-44791 Bochum

T: +49 (0)234 8939-0
F: +49 (0)234 8939-28

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