[otrs] Can OTRS be used for non-ticket# E-mail via POP3?

s taylor staylor00 at hotmail.com
Tue Nov 7 01:42:14 CET 2006


Hello.

Can OTRS be used for sending/receiving non-ticket# (personal) E-mail via 
POP3 AND automatically send to a specific queue that is only accessible by 
that person?

If so, how can I set it up differently from the other ticket#-assigned 
E-mail?

I would like to have 1 E-mail system vs. 2:  1 for ticket#-generation and 
another for personal (e.g. using a PC-based E-mail software program).

Thanks in advance.




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