[otrs] Where are customer and public FAQ

[EDV Tekomedia]

Hello once again,
well, as I 've seen in the forum, there are a lot of queations
concerning the new FAQ-Module.
But are there any answers???
Will there be a new release, is any documentation available.
Any help would be appreciated

Sincerely
Markus Nagel

EDV Tekomedia schrieb:
> Hello,
> perhaps I just forgot to configure something, but where are the public
> and the customer FAQ-views gone?
> I updated otrs from 2.0.4 to 2.1.2, installed the FAQ-package and can
> use the FAQ in the agent-view
> but when I logon in the customer view, I can see the icon for the FAQ,
> but when I click on it, only the header and the footer of the customer
> view appear.
> When I go to the adress www.my-server.adress/faq.pl or
> www.my-server.adress/public.pl, also only the header and the footer do
> appear.
> Have I forgot anything?
> Thanks in advance

-- 
EDV Tekomedia
Markus Nagel

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