[otrs] Customer email gets inserted into CC

Lars Monsees l.monsees at atlantisgmbh.de
Thu Nov 9 15:44:30 CET 2006


>> What option do I have to use to prevent this?
> 
> Perhaps  Ticket::Frontend::ComposeReplaceSenderAddress ?

This just refers to the To: address but not the CC: 

But that way, I found it in Kernel\Modules\AgentTicketCompose.pm.
There is no option to disable this feature =(
Anyway, I can just edit the code.

Thanks for your help, Alexander.


Lars



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