[otrs] createing links

[Petar Kazakov]

Thanks man, I thought about those freefields, but didn't have any clue how
to make them viewable on ticket zoom.

Which will be nice to have. :-)

The Dev guys could think about that ;-)

I'll dig around those dtls 

 

Thanks again

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From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Matthias Wegner
Sent: Wednesday, November 08, 2006 3:00 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] createing links

 

Hi Peter,

there is a way, by using a Freetext field.

Enter the url into a freetextfield of your choice (eg. Freetext1)

Modify the dtl's of ticket Zoom or any other mask you want to see the link
to render the Freetext field into a <a ...> html tag.

I Know this is a very short description.  How to modify dtls see the
developer manual of otrs, chapter "Templates".

Greetings
MW




Petar Kazakov wrote: 


Is there someone that know how to do that ?! 

  

From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
Petar Kazakov
Sent: Thursday, November 02, 2006 3:36 PM
To: otrs at otrs.org
Subject: [otrs] createing links 

  

Hi, I have hard time with creating links. 

I want to create a link to url or file, and till now . no luck. 

Can I create a link to some url or something else then another ticket? 

And if I can, can you tell me how ? 

  

Peter 

  

 





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