[otrs] Re: Re: filter out of office repley

[Leo Hasenzagl]

Hi Andy,

my solution rewrites the subject and moves the mail into the junk folder.
Because I delete all mails witch are in the junk folder every day at 00:00.

If  you do not want this feature,
just implement the following:
(/opt/otrs/.procmailrc)

:0 fhw
* ^Subject:.*Out of Office
| $FORMAIL -I "Subject: [ Illegal Ticket Subject ]"

HTH
Leo


"Andy Lubel" <andy.lubel at gtsi.com> wrote in message 
news:C12B3C5E.21A1%andy.lubel at gtsi.com...
Does this solution also NOT move the ticket data to the junk folder?

If not, then I will definitely need to switch to procmail!

Thanks,

Andy


On 9/11/06 2:15 AM, "Leo Hasenzagl" <hasi1981 at yahoo.com> wrote:

> Thanks for all answers,
> I've done the following in .procmailrc
>
> [Snip]
>
> :0 fhw
> * ^Subject:.*Out of Office
> | $FORMAIL -I "Subject: [ Illegal Ticket Subject ]" | $FORMAIL -I
> "X-OTRS-Queue: Junk"
>
> [/Snip]