[otrs] permission problem with upload files

Marc Herms marc at mercator.net
Wed Oct 4 16:26:55 CEST 2006


On Wed, 4 Oct 2006 14:59:07 +0200, Philip Mark Donaghy wrote
> Hi Marc, 
> 
> I wonder if this is not due to selinux. You could try to disable it 
> using this command. 
> 
> sudo /sbin/setenforce 0

I don´t have this file/command.. NO setenforce on my server..

thanks,

marc

> 
> Philip 
> 
> On 10/4/06, Marc Herms <marc at mercator.net> wrote: 
> > 
> > 
> > 
> > I still have a permission problem when I want to attach a file and upload 
> > it. OTRS says: 
> > 
> > Permission denied at ../..//Kernel/System/WebUploadCache.pm 
> > line 140. 
> > 
> > what permission should I put and where? I had moved OTRS to another server, 
> > therefore this problem came up. 
> > 
> > thanks, 
> > 
> > marc 
> > 
> > 
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> 
> -- 
> Philip Donaghy 
> donaghy.blogspot.com del.icio.us/donaghy/philip 
> Skype: philipmarkdonaghy 
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