[otrs] permission problem with upload files

[Henning Oschwald]

Hi Marc,

On Mi, Okt 04, 2006 at 04:09:31 +0200, Marc Herms wrote:
> > Have you run ~otrs/bin/SetPermissions.sh with the appropriate 
> > user/group arguments?
> 
> yes, no success....

Can you post exactly the command you've executed? Which distribution are
you using? Which OTRS version, I guess 1.3?

It seems that the problem occurs due to wrong permissions of ~otrs/var/tmp/.

The best solution would be to run the SetPermission.sh script with the
correct values.

Best regards.

Henning

-- 
Henning Oschwald

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