[otrs] Attachment display on queue view

[David Hathiramani]

Dear All, 
 
What do I have to edit in a template file to get the attachments of a
customer ticket to display on the queue view. 
 
This would be extremely handy for us as there are some queues that
literally only require someone to print the attachment received and
close the ticket.
 
If anyone has done this, please let me know. 
 
Kind Regards, 
 

David Hathiramani 
IT Manager



 

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