[otrs] Software error

fischer at snom.de fischer at snom.de
Mon Oct 9 12:50:33 CEST 2006


It seems only I can login, all others are unable to login.

Regards,

Sven

On Monday 09 October 2006 11:39, fischer at snom.de wrote:
> Hi,
>
> we are using OTRS 1.3 with mysql 3.23.37 on a SuSE Linux and today we had a
> problem with the server. After reboot we used myisamchk -r *.MYI  to check
> and repair the DB. Now we can still login, but a click to the "QueueView"
> link brings up this:
>
>
> Software error:
>
> Can't use an undefined value as an ARRAY reference
> at /opt/otrs//Kernel/Modules/AgentQueueView.pm line 480.
>
> For help, please send mail to the webmaster ([no address given]), giving
> this error message and the time and date of the error.
>
>
> Searching for tickets via the "Search" link leads to no tickets found...
>
> Please help, as you may understand, we need the system running!
>
> Thank you very much in advance,
>
> Sven

-- 
-----------------------------------------------------------------------
See our Docs, FAQs, etc at: http://snom.com/wiki
-----------------------------------------------------------------------



More information about the otrs mailing list