[otrs] Upgrade from 2.0.4 to 2.1 / Lost FAQ's

[Reinhard Travnicek]

Hi, 

 

 

This ist he procedure I took form y upgrade:

 

I'v done a complete new installation of OTRS 2.1.1  on a new hardware
(SUSE 9.3)

Afterwards I copied back the database from 2.0.4 with 

cat ../../backup/master/DatabaseBackup.sql | mysql -uotrs -phot
-hlocalhost otrs

 

I upgraded the DB with

 

cat /opt/otrs/scripts/DBUpdate-to-2.1.mysql.sql | mysql -p -f -u root
otrs

 

After that I started rcotrs start

I loaded up zzzauto.pm

And  then installed the FAQ 1.0.6 Paket with AdminPackageManager

 

 

My Result:

I'v got all my config (pop, user, customer, groups, queues, etc...)

 

BUT although I have a running FAQ package I have NO FAQ's !!!

Help where are my FAQ's gone , that's the asset of our support !!!

 

Regards

 

Reinhard Travnicek

mailto: reinhard.travnicek at x-tech.at

 

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