[otrs] What dirs/files need copying to new install for upgrade?

s taylor staylor00 at hotmail.com
Mon Oct 9 18:33:41 CEST 2006


Hello again.

I copied the Config/Files dir contents from my previous install and my 
settings are visible, thank goodness.

Does the Config/GenericAgent.pm get revised by the system, also?  Should 
this file be copied from the previous version as well?  I haven't done 
anything with GenericAgent.pm, yet.

Is there documentation describing this upgrade detail?

Thanks in advance.


==========================================
>From: "s taylor" <staylor00 at hotmail.com>
>Reply-To: "User questions and discussions about OTRS.org" <otrs at otrs.org>
>To: otrs at otrs.org
>Subject: [otrs] What dirs/files need copying to new install for upgrade?
>Date: Mon, 09 Oct 2006 13:34:33 -0400
>
>Hello.
>
>Besides copying the working copy of 'Config.pm' to the 'new install' 
>(upgrade) and my customized files, which other directories and files need 
>to be copied so the SysConfig settings set in the interface, etc. are 
>re-applied? e.g. Config/Files???? others???  Is there documentation for 
>this?
>
>Right now, the settings via the interface in SysConfig are back to default. 
>  Hopefully, I don't have to start over to set them again.
>
>Thanks in advance.
>
>
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