[otrs] Software error

Nils Breunese (Lemonbit Internet) nils at lemonbit.nl
Wed Oct 11 11:23:40 CEST 2006


Henning Oschwald wrote:

> On Di, Okt 10, 2006 at 08:12:39 +0200, Nils Breunese (Lemonbit  
> Internet) wrote:
>> I just noticed that the upgrade apparently removed the FAQ module.  
>> FAQ.pm and
>> friends are no longer on my system.
>
> After upgrading an existing 2.0 to 2.1, you should delete all files  
> with
> .pm extension in the directory ~otrs/Kernel/Config/Files, except for
> ZZZAuto.pm.

Where did you read this? I have ZZZAAuto.pm and ZZZAuto.pm in that  
directory and my system is working fine now.

>> I still have the FAQ button in my toolbar when I login, but clicking
>> it gives me:
>>
>> 	ERROR: OTRS-CGI-1 Perl: 5.8.5 OS: linux Time: Tue Oct 10 20:07:56  
>> 2006
>>
>> Message: Module 'Kernel::Modules::FAQ' not found!
>
> After deleting ~otrs/Kernel/Config/Files/FAQ.pm, this should go away.

I didn't have that file after the rpm upgrade and I never deleted it  
myself. I got rid of the error message above by re-installing the FAQ  
module through the Package Manager.

Nils Breunese.


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